⚠ Before you continue
This page sets up remote access so Cameron Munroe can see and control your computer to help you.
Only continue if you personally know Cameron and he asked you directly to set this up.
If a stranger contacted you — by phone, text, email, or a pop-up — and told you to come here or install something, stop now. This is a scam. Hang up, install nothing, and close this page. No real bank, company, or “tech support” will ever ask you to do this.
Not sure? Call Cameron yourself first, using a number you already have for him — not one someone gave you.
Remote Support
Need a hand with your computer? Download the installer for your computer below and run it, then give me a quick call — I'll finish a two-minute setup with you, and after that I can connect securely whenever you need help. You don't have to keep anything open.
Windows PCs (Dell, HP, Lenovo…) use the first one; Apple computers (MacBook, iMac) use the second. Got an older Intel Mac (pre-2021)? Get the Intel version.
Set it up
- Download & install the app above. Windows: run the installer. Mac: open the downloaded file and drag RustDesk into Applications. It's the normal, signed installer — it opens without any scary warnings.
- Connect it to my server. First, copy the config:
Then in RustDesk, open the menu (the ☰ button in the top-right) and choose Settings:
- Open the server settings. In Settings, choose Network, click Unlock network settings, then open ID/Relay server:
- Paste it in. In the box that opens, click the paste icon at the top-right (it fills in the server and key automatically), then click OK:
- Mac only — allow screen sharing. Back on the main screen, RustDesk shows a pink Permissions box: click Configure and switch RustDesk on for Screen Recording (and Accessibility). Apple requires this; it can't be done for you.
- Read me your ID and one-time password — both are at the top-left of the main screen. I'll use them to connect; that's the last thing you do. (I can switch on hands-off access while I'm in, so you won't have to read them out every time.)
Comfortable on Windows and want zero steps? The optional automatic Windows setup does all of the above and just shows you an ID + password to read me. Heads up: Windows will likely warn (“Windows protected your PC” → More info → Run anyway), and some PCs or antivirus block it outright — that's why it's an extra option, not the main one.